Assess Your Customers’ Needs When Supplying a Garage Door

Assessing Your Customers’ Needs When Supplying a Trade Garage Door

If you supply trade garage doors, it is important to understand how your customer will use their garage, when advising them on selecting their new door.

Whether they are looking to maximize space, improve security or increase their kerb value for a future sale, there are some key things they should consider. Here are the key things you should make your customers aware of when they’re purchasing a new garage door.


This might not be the first thing your customers consider when selecting a new garage door, but it is one of the most important. From wood, metal, PVC or even fiberglass, there a lot of considerations, each offering unique benefits.

For example, whether to choose steel or GRP fibreglass is a question we often find ourselves answering. Steel offers a strong and low maintenance option, whereas GRP (glass reinforced plastic) is all about looks but also offers good security.

You can find a full breakdown of steel and GRP fibreglass here.


Garages are particularly attractive to thieves for many reasons.  Therefore, it’s important to make your trade garage door customers aware of the risks, so you can advise them on selecting the right option for their needs.

Upgrading the lock on the garage door to steel lock bars may be a quick fix if your customer is reluctant to invest in a brand new garage door.  However, it may not be enough if their garage door has seen better days.

For the best all-rounder that has strong security, the popular up-and-over garage doors may be the best option.  This is especially the case if your customer has a larger driveway, so space is not an issue.

Many Trade Garage Door Options

How the customer will use the garage is the main factor that should influence what type of garage door they select. Each option has its own merits for different purposes.  The following garage doors cover most garage uses.

Steel up and over garage doors offer the best value and are the most popular choice. However, it only offers the perfect option if the garage is being used for standard storage.  If your customer is planning on converting their garage to an office, it’s probably not the best choice; you’d be better off advising them to go for a side-hinged door.

Overall, communication is important, and you should try to understand what your customer wants to use the space for, in order to be able to advise them on the perfect solution. For more information, or to speak to one of our experts, please get in touch.  Here’s a link to our dedicated page for trade garage doors.